Support

We read every message.

One4Three Studios is a small, independent studio, which means support comes from the person who built the software. If something is broken, confusing, or missing, we want to hear about it.

Get in touch

Email: hello@pharos.cards

We aim to reply within two business days. If your message is about a defect, it helps enormously to include:

Subscriptions, billing, and refunds

Subscriptions are handled by Apple. To view, change, or cancel a subscription, open the Settings app on your device, tap your name, then Subscriptions. Refund requests are processed by Apple at reportaproblem.apple.com. We are unable to issue refunds directly, but tell us what went wrong — if it is our defect, we want to fix it.

Your data

Your collection records are stored on your device and, if you enable it, in your own private iCloud account. See our Privacy Policy for detail, including how to request access to or deletion of anything we hold.

Feature requests

Send them. A meaningful share of what ships comes from people telling us what their collection actually needs.